FAQ: Installation / Licensing

Q : How do I install and authorize a full version of Lumen Designer?

A: If you have purchased a site license for Lumen Designer, please follow the instructions outlined below:

  • If you have Windows NT or Windows 2000 as an operating system, make sure that you are logged on as Administrator.
  • Close all other applications that may be open.
  • Insert the Lumen Designer CD. If the setup screen does not automatically come up, go to Start | Run, and type in "x:\setup" (replace "x" with your CD drive name).
  • Follow the setup directions on each the screen.
  • Computer will restart.
  • Try to run Lumen Designer from Start | Programs | Lighting Technologies | Lumen Designer | Lumen Designer.
  • You will need to email the computers Site Code in to the registry to obtain a license. To do this go to Help | About Licensing and click on the Email button. If you are using a laptop you will need to toggle the laptop box before selecting the Email button.
  • Email your Site Code (the first box with a 20 digit #) to register@lighting-technologies.com. You will then be provided with a Site Key that corresponds with your Site Code. You may also fax 720-891-0031. Make sure your name, users name, company name, and phone number are included in the email with the Site Code before sending the email.
  • When you receive your Site Key from Lighting Technologies, open Lumen Designer, go to Help | About/Licensing, enter your Site Key, and click on "Submit". Be sure to use copy and paste when transferring your Site Key to the licensing screen.

Note: Site codes change every week until the computer is permanently authorized. Once a key has been entered the Site Code will change and each Site Key works one time only. If a license is lost for whatever reason you must repeat the authorization process. This process will not install the product library database.

Q: How do I install the Product Libraries from my CD installation or the libraries I downloaded from the LTI website?

A: After installing and authorizing Lumen Designer follow the instructions below to install the product library.

  • Open Lumen Designer, click the Tools menu and Product Library Manager. A screen will appear showing you the currently installed libraries.
  • To install a new library, click the Install Lighting Library button. Navigate to the Library folder on your installation CD. If you downloaded the library, you will need to unzip the file before navigating to the file location through Lumen Designer. Select the library you wish to install (Note: NA = North American, EU = European). Once the file is selected, click open.
  • You will be asked if you want to copy the file to a new location. For best performance we recommend that you copy it locally to your hard drive or to a server location.
  • Once completed, the library selected will be listed on the Installed Libraries list. Click the library from the list to make it your current library.
  • You can repeat this process to install additional libraries from the CD or any libraries downloaded from the LTI website.

Q: How do I check my version number?

A: Open Lumen Designer and go to Help -> About / Licensing.

Q: How do I transfer my copy/license of Lumen Designer to a new computer?

A: Email the site code from the old computer and request a deactivation license. Enter the deactivation license into the site key text box on the licensing screen upon receipt.  Then send the site code from the new computer requesting the authorization key. You may combine the codes in a single email if you wish.

 

 



 

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