FAQ: Lumen Designer (Known Issues)

Q: Why do the rooms I create in Lumen Designer appear as 2D (two-dimensional) outlines, instead of 3D model spaces?

A: For Designer 1.1 users whose operating systems are set to certain international settings, e.g. French, Spanish and Italian, the problem lies in the use of commas to denote decimal points ("," vs "."). The fix is to click Start (on the Windows toolbar) > Control Panel > Regional and Language Options > Regional Options tab > Customize > Numbers tab > Decimal symbol field = . (Change the comma to a period). This is the path in Windows XP, and may be different in other MS operating systems/versions. This is a high-priority issue that LTI will be addressing in an upcoming maintenance release of Lumen Designer 2004. Note that this will affect other applications that use regional and language settings as well. THIS ISSUE IS RESOLVED IN LUMEN DESIGNER 2006 PLEASE UPDATE - SEE YOU DESIGNER NEWS START PAGE.

Q: On Windows XP, how can I change my command line from "black" to white? "(I can't see my command line")

A: This issue is specific to the Windows XP "Silver" color scheme on some computers (not all). We recommend changing your color scheme to "Default" or "Olive". To do so, go to the Control Panel > Display > Appearance and change the Color Scheme.

Q: The text on my Designer Start Menu and Designer Shortcut Menu is not aligned with the buttons. How can I fix this?

A: Please change your DPI setting. Right-click on your Windows Desktop > click Properties > Settings tab > Advanced > General tab > set DPI setting to Normal on the drop-down menu > click Ok. (You may need to be logged on with administrative privileges to do this)

 

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