Q: I am getting a Run Time Error 429: "ActiveX component can't create object" when I run Lumen Micro.

A: The installation did not properly register a file needed by Lumen Micro with the Windows registry. This can be resolved by following the instructions outlined below:

1. Go to MS-DOS Prompt, which is found under Programs from the Windows Start button.
2. Change the directory by typing, "cd c:\lti\shared\exe\" (or wherever you have the Lighting Technologies files shared). This is where the file OOLTCPP11.DLL is installed.
3. Next type, "c:\windows\system\regsvr32 ooltcpp11.dll". This should re-register OOLTCPP11.DLL in the registry. If you are using Windows NT, you must type, "c:\winnt\system32\regsvr32 ooltcpp11.dll".
4. You should now be able to successfully run Lumen Micro.

Q: What does Run-Time Error '-2147417848(80010108)' mean?

A: This is related to the graphics card, specifically an incompatibility with the version of OpenGL utilized by the card. Perform the instructions outlined below:

1. Update Lumen Micro to the latest build. Check Downloads.
2. Update your video card driver by going to www.windrivers.com and then locate your video card's manufacturer and model name. This is essential, even if you have a new card. If you do not know your make and model, go to Control Panel | Display | Settings | the "Advanced" button (Win9x) or "Display Type" button (WinNT or 2000). You will need to know the following information (If you are unsure about how to do a search, please email the following information to support@lighting-technologies.com, along with a brief description of the problem, your name, and your company name):
   • Video Card manufacturer
   • Video Card model
   • Driver (Software) Version
   • Your operating system (Windows 95, 98, Me, NT, or 2000)
3. If updating does not work, you can slow down your video card's hardware acceleration. First, go to the Control Panel | Display | Settings and look for controllers to your video card's accelerators. Turn the accelerators down or off. This may not available for all drivers.
4. If turning the accelerators down or off does not work, or it is not available, one way to further slow down the card is to change your color settings to a lower number of colors, at least while running Lumen Micro. You do not need to reboot for the changes to take affect. Turn the colors down one step at a time and try to perform the functions that would lead to the Run-Time Error.

Q: After installing Thomas and Betts' Navigator, when I try to run Lumen Micro 2000, I get "Run-Time Error 438".

A: If Thomas and Betts Navigator is installed after the LTI 2000 CD installation, this error will occur. A reinstallation of Lumen Micro from the LTI 2000 CD is necessary.