Q: How do I activate the 15-Day Demonstration / Trial License?

A: From the Help menu select About, then click on 'Change License'. Once the Licensing window appears, click on the 'Create One-Time Demo License' button.

Q: How do I install and authorize a full version of Lumen Micro?

A: If you have purchased a site license for Lumen Micro, please follow the instructions outlined below:

1. If you have Windows NT or Windows 2000 as an operating system, make sure that you are logged on as Administrator.
2. Close all other applications that may be open.
3. Insert the Lighting Technologies CD, and click on "Lumen Micro" in the setup screen. If the setup screen does not automatically come up, go to Start | Run, and type in "x:\setup" (replace "x" with your CD drive name).
4. Follow the setup directions.
5. Computer will restart.
6. Try to run Lumen Micro from Start | Programs | Lighting Technologies | Lumen Micro | Lumen Micro.
7. Since you are not yet licensed, it will say so. To start the 3-week trial, click "Yes". To obtain a permanent license click "No" then go to Help | About Licensing | Licensing.
8. Email your Site Code (the first box with a 20 digit #) to register@lighting-technologies.com. You will then be provided with a site key that matches up with your site code. You may also fax 720-891-0031. Make sure your name, users name, company name, and phone number are included in the email with the site code and click on send email.
9. When you receive your site key from Lighting Technologies, open Lumen Micro, go to Help | About/Licensing | Licensing, enter your Site Key, and click on "Submit". Be sure to use copy and paste when transferring your site key to the licensing portion of the program.

Note: Site codes change every week until the computer is permanently authorized. Once a key has been entered the site code will change and each site key works one time only. If a license is lost for whatever reason you must repeat the authorization process.

Q: Which of the Product Database Options should I choose when installing Lumen Micro?

A: There are three options associated with the installation of Lumen Micro and its databases:

1. Install LM, Photometry, and Images (extra 366 MB of hard drive space needed) -This choice enables you to access photometry and images without the CD.
2. Install LM and Photometry (no images: extra 66 MB needed) - This choice allows you to access photometry without the CD; images may not be viewed in the luminaire database without the CD.
3. Install LM only (no photometry or images: extra 0 MB needed) - The CD must be in the CD drive to access the luminaire database.

Q: How can I do a clean re-installation of Lumen Micro?

A: To perform a clean re-installation of Lumen Micro, please follow the instructions outlined below:

1. Uninstall Lumen Micro by going to your C: drive or the drive you have LM installed to. Select the folder LTI and delete it. If you have other LTI products you do not want to delete the LTI folder; delete only the Lumen Micro folder.
2. Remove "LtDesigner.ini" from your C:\Windows\ or C:\Winnt\ directory.
3. Reinstall software using the LTI 2000 product CD. This is the update for LM 7.5 as well as the upgrade to LM 2000. Please do not install any older version of the program that you may have.

Install any maintenance updates for Lumen Micro. See downloads.

Q: How do I transfer an existing copy of Lumen Micro to a new computer?

A: Before you delete the program from the old computer please save the site code to be submitted in an email along with the new site code. Make sure that both codes are clearly marked new and old. To access your existing site code, go to Help | About/Licensing | Licensing. Then perform the following:

1. Delete Lumen Micro from the old computer by deleting the \LTI\Lmwin\ or \LTI\Lumen Micro\ folder from the drive Lumen Micro is installed on.
2. Go to your C:\Windows\ or C:\Winnt\ directory and delete this file: Ltdesigner.ini.
3. Install Lumen Micro on the new computer.
4. Create an email with both site codes. Make sure your name and company information are included in the e-mail.

Q: How should educational institutions submit site codes?

A: Licensing Lumen Micro:

1. Run Lumen Micro. Select Help | About/Licensing. On the following screen, click the Licensing button.
2. Please provide your name, your institution's name, address, phone number and the kind of license you are requesting (student's personal computer, lab computer or teacher's computer). If your computer is a laptop you must check the "Is this computer a laptop?" box. Lumen-Micro will create a unique Site Code for each computer onto which it is installed. Please e-mail or fax this Site Code to us and we will return to you the Site Key. E-mail requests are preferred.
   • Lab licenses - It is recommended that site codes be submitted in a single list associating each with a computer name. There is less margin for error if you copy and paste the Site Codes from the Site Code text box into your document.
   • Permanent or teaching licenses - list the Site codes along with the user's name.
   • Student's personal computers - This is the only time students may contact support directly. Use the same authorization process as noted above.
3. Enter the Site Keys we provide you into the corresponding cell making sure to match the appropriate Site Keys with the appropriate computers. Once again there is less margin for error if you copy and paste the Site Keys from your e-mail document into the corresponding cell.
4. Your copy of Lumen Micro is now authorized. Please contact our technical support staff if you have any difficulty authorizing your program.